I just sent an email abuse report to MailChimp, documenting the unsolicited emails I have been receiving from the Australian Labor party. I understand that one of their members may have accidentally entered the wrong email address once, but it is unfair that they have subscribed me to 8 separate email lists so far, and I have to take the time to unsubscribe from each one – when I never subscribed in the first place. This is illegal under the SPAM ACT 2003.
Here is the email I sent them:
Hi
In Australia we have 2 main political parties, one of them being Labor. They’ve recently been voting for a new leader. I’m not a member of the party, but I’ve received an email from Labor people almost every week for the last month – all from different lists, and I have unsubscribed every single time, choosing the “I never subscribed” option.
5 of the 8 lists I received unsolicited email from were hosted by MailChimp, the remainder by NationBuilder (good luck competing! As a web developer I like your product better)
EMAIL 1
Subject: Party. Policy. People.
Sender: MailChimp
X-campaignid: mailchimpd1d04c8e8a8375877ba044bc4.be6aae17ed
EMAIL 2
Subject: Why I’m Standing
Sender: NationBuilder
EMAIL 3
Subject: I want to make a difference
Sender: NationBuilder
EMAIL 4
Subject: Join Bill Shorten for a conversation with country members tonight
Sender: MailChimp
X-campaignid: mailchimp2a0336f66d93a2c444ff3d779.ed092fdc95
EMAIL 5
Subject: Make your vote count
Sender: NationBuilder
EMAIL 6
Subject: I’m supporting Bill
Sender: MailChimp
X-campaignid: mailchimpd1d04c8e8a8375877ba044bc4.1636a97be2
EMAIL 7
Subject: Labor eNews
Sender: MailChimp
X-campaignid: mailchimpb6a6fa942a4870ed76b06bc02.4f94c686b5
EMAIL 8
Subject: Thank you for your support
Sender: MailChimp
X-campaignid: mailchimp429f4375fe72549c8e09fe0fd.53fef0c08a
As you can see, the Australian Labor party is creating many different lists, and is subscribing my email address to each of them without my permission. I am assuming another Jason O’Neil entered an incorrect email address (this happens often), but as it stands I can only assume the Labor party is importing a bulk list of email addresses into MailChimp, and while I can unsubscribe from each individual mailing list, they will just create new lists and re-import my address.
Unsolicited email is illegal in Australia under the SPAM ACT 2003. I have attempted to contact them but was unable to resolve the issue, and I have received multiple emails since then.
I guess what I am asking:
– Can you contact the owners of these lists and remind them of their responsibilities under law and under your terms and conditions?
– Is there a way to prevent my address from being imported into new lists during a bulk import?
Thank you for your time!
Jason